Menchie’s Customer Experience
Walk into any Menchie’s location and you’ll notice something distinctly different. From the friendly greeting to the happy hum of creamy yogurt continuously swirling there is a tangible sense of excitement in the air.
Frozen Yogurt Franchise
Menchie’s is a neighborhood gathering place where customers treat themselves to delicious and original yogurt concoctions, made from unlimited combinations of flavors and toppings.
Whether young or young at heart, customers can’t help but experiment with creations that reflect their unique and ever-changing palettes.
At Menchie’s we encourage individualism and creativity and are committed to providing each of our customers with an exceptional frozen yogurt experience in a fun, safe, family-friendly environment that promotes a healthy lifestyle.
Operate Your Own Menchie’s
While some say happiness can be achieved through reaching business goals, they’re usually referring to those individuals lucky enough to truly love what they do and don’t view their business as work. Menchie’s is proud to provide this scenario to over 100 franchise owners.
We offer an incredible business model where owners can leverage their experience and skills to build a rewarding lifestyle and a healthy income.
As a Menchie’s owner you’ll be able to promote the business in your local community, interact with customers, build a team and maximize your potential. You’ll enjoy the Menchie’s lifestyle, gaining back your personal freedom and having the flexibility to make those special moments with friends and family.
If you haven’t been able to reach your lifestyle goals or your current career, business or investments haven’t proven to be the vehicles for your success, then Menchie’s could be the opportunity that will change your life. It has been for so many of our franchise owners who have realized that they can be successful without sacrificing their happiness.
Incredible Business Model
Thousands of details and special touches are what has made all the difference in Menchie’s customer experience and our business model. Our business model is “customer-centric,” ensuring that customers build brand loyalty from their first visit forward. We focus on the experience, understanding that no matter what mood the customer was in when they walked through the door, they are going to leave happier.
From a business perspective, our stores rapidly evolve into highly profitable businesses with real equity in the community.
Our operational and marketing systems are very innovative, focusing on growing efficiencies and generating profits. Our franchisee benefits include, but are not limited to the following:
- Frozen Yogurt FranchisesFranchise support
- Industry knowledge
- Power of branding
- Economies of scale – buying power
- Real estate assistance
- Systems, training and store operation
- Year-round marketing and brand development
Market Demand for “Best in Class”
Menchie’s “best in class” positioning is not based on price, it is based on customer experience and satisfaction. From the onset, Menchie’s was developed to gain international acclaim and brand recognition. After just five brief years, we are well on our way as one of the most innovative and fastest growing brands in our industry. Our positioning is simple: be the best in customer experience, product quality and innovation. Our stores are modern, uniquely designed to provide customer freedom-of-choice with staff nearby to assist in a moment’s notice. Our franchise owners typically secure leases in high-profile indoor malls, outdoor malls and high-traffic retail locations.
Inherent marketing demand and industry growth statistics provide a compelling reason to join Menchie’s in our quest for global market dominance.
Not only do 90% of all US households regularly consumer frozen desserts, but the away-from-home frozen dessert purchases totaled more than $13.9 billion in 2008. By 2012, that number is expected to more than double to $28 billion (Marketing Daily).
The real proof is in the recognition.
Awards Menchie’s has won:
- 1st place in Restaurant Business Magazine’s ‘Future 50’ list with a 748% growth in sales – 2010
- Best Frozen Yogurt by Sophisticated Woman Magazine – 2010
- 3rd place – Hawaii’s Best Dessert in the Honolulu Star-Advertiser – 2010
- Best Frozen Yogurt Shop by MyFOX LA’s Hotlist – 2009
- Best Frozen Dessert in Los Angeles by Nickelodeon’s Parents’ Picks 2009
- 1st Place in the Frozen Yogurt Wars by Park Cities People Newspaper, TX in 2009
- Best Frozen Yogurt by Honolulu Magazine 2009
- 2nd Place – Best Dessert in The Honolulu Advertiser 2009
- Best Frozen Yogurt Shop by MyFOX LA’s Hotlist – 2008
- Best Dessert in Los Angeles by Los Angeles Daily News 2008
- Best Frozen Yogurt Shop by MyFOX LA’s Hotlist – 2007
- Hollywood’s hottest celebrities love Menchie’s – such as Justin Timberlake, Taylor Swift, Miley Cyrus, Ryan Seacrest, and more.
- Menchie’s has been featured on MSNBC, ABC-TV, FOX-TV, 102.7 KIIS-FM, and in The Los Angeles Times, People Magazine, Hawaii Business Magazine, In Touch Weekly Magazine, and more.
“We have had an amazing experience with the Menchie’s marketing team, and they have guided us every step of the way. Their knowledge and expertise have really made us feel at ease during this entire process. We have never doubted that our investment has been spent well. Menchie’s makes us feel like we are a part of a growing family, and we are so excited and proud to be franchisees.”
– Marla and Diego Halac, Menchie’s Sherman Oaks
Support & Training
Menchie’s Frozen Yogurt
- Financial Assistance Provided: Yes
- Site Selection Assistance: Yes
- Lease Negotiation Assistance: Yes
- Recruiting Assistance: No
- Co-Operative Advertising: Yes
- Training: 1 week classroom 4 days at new store